How to Order
Contact us to book in for ear impressions. If you are local to us steps 2-4 don’t apply.
If you are out of area please check our list of contacts to find your closest Audiology Clinic for ear impressions.
If there are no clinics in your area, contact us and we will locate one for you.
Select your colour preference:
Please note that for audio and filtered options, all colours will be mixed with clear (clear ear canal), to aid in the cleaning and maintenance of the ear moulds.
Above colour selection tool is as a guide only. You can select any colour or colour combination you’d like.
Our lab technicians will try their best to replicate your colour request – however we cannot guarantee a perfect match for specific colour requests.
Default is clear. One colour per ear is complementary. Example – Left blue, Right red.
*For two colours or more (per ear plug) – $3.00 (per ear)
*For Glitter (per ear plug) – $4.00 (per ear)
Once we have received your parcel, we will contact you to process your order through to our lab and for a deposit or full payment.
There is a 2-5 Week turnaround time (depending on product selected) and once your order is complete we will express post your product out to the address you have provided with our comfort guarantee.
Quite frequently we have clients requiring their order urgently for an upcoming trip, event or race.
If you require your order before the standard turnaround time frame applicable for the product selected, please let us know at the time of your ear impressions (factoring in transit times for post if interstate).
A VIO (very important order) fee of $155.00 inc GST will be applied to your order and we will try our best to meet your date requirement.
If we do not have the set out to you in time, the VIO fee is refundable.